We aim to process and dispatch all orders received by 1pm on the same working day (Monday-Friday). All orders placed after 1pm are dispatched on the following working day. We offer FREE STANDARD DELIVERY on all UK orders and normally use Royal Mail service to post it to customers and it usually arrives 1-3 working days, including Saturdays. We also offer Signed For & Special Delivery service for additional fee within the UK. All International orders will be posted by Royal Mail Signed & Tracked service.
We hope you will love your product purchased from Simply Bags Shop but if for any reason you are not completely satisfied with your purchase, simply return the item(s) back to us within 30 days from the date of receipt. All we ask is that the items you send back are Unused, Unworn, In the same condition we sent them out to you, In their original packaging with all labels and tags still attached. To arrange a return simply contact us and we will help you with the process.
Extended Christmas Returns
We understand that Christmas shopping can be stressful so we made it easier for our customers with our Extended Christmas Returns policy. Any orders placed from the 20th November right through until 31st December are covered by our Extended Christmas Returns policy. That means if you buy a gift or receive one from Simply Bags Shop we have made it easier for you to exchange it or get a refund, well after all the festive season. Right up until the 21st January 2018 ( standard returns policy conditions apply ).